Privacy Policy

     

    Scope and Applicability

    This Policy applies to personal information collected by Excelsa Digital Pty Ltd through interactions with clients, prospective clients, partners, and other stakeholders in connection with our business activities. It governs the handling of personal information in compliance with applicable data protection laws and regulations.

    Categories of Personal Information Collected

    We may collect and process the following categories of personal information:

    • Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
    • Identifying Information: Full name, email address, telephone number, job title, and company details
    • Business Information: Company industry, size, and details relevant to potential business engagements.
    • Marketing Preferences: Information regarding communication preferences and interactions with our promotional materials.
    • Interaction Data: Technical data, including website interactions, IP addresses, and engagement with digital marketing initiatives.

    Other Voluntary Information: Any additional information you provide during communications with us. Excelsa Digital Pty Ltd (“Excelsa Digital,” “we,” “us,” or “our”) is committed to safeguarding the privacy and security of personal information. This Privacy Policy (“Policy”) outlines our practices regarding the collection, use, disclosure, and protection of personal information obtained through our sales and marketing activities. By engaging with Excelsa Digital, you acknowledge and agree to the practices described in this Policy.

    Cookies

    When you leave a comment on our website, you may choose to have your name, email address, and website stored in cookies. This feature is designed for your convenience, allowing you to avoid re-entering your details when posting future comments. These cookies will remain active for one year.

    If you visit our login page, we will place a temporary cookie to verify whether your browser accepts cookies. This cookie does not contain any personal data and is automatically discarded when you close your browser.

    Upon logging into your account, we will set several cookies to store your login credentials and display preferences. Login cookies will remain valid for two days, while screen display preference cookies will persist for one year. If you select “Remember Me,” your login session will be extended for two weeks. Logging out of your account will result in the removal of all login-related cookies.

    Additionally, if you edit or publish an article, a cookie will be stored in your browser to record the post ID of the article you edited. This cookie does not contain personal data and expires after one day.

    Purpose of Data Collection

    We process personal information for the following business purposes:

    • To provide information about Excelsa Digital’s services and solutions.
    • To tailor and enhance marketing communications based on user preferences.
    • To analyze and optimize sales, marketing, and client engagement strategies.
    • To respond to inquiries and support requests in a timely manner.
    • To comply with applicable legal and regulatory obligations.

    Methods of Data Collection

    Excelsa Digital may collect personal information through the following means:

    Direct Engagement: Information provided voluntarily via website forms, email correspondence, event participation, and direct inquiries.

    Automated Technologies: Data collected through cookies, tracking technologies, and analytics tools when interacting with our digital content.

    We process personal information for the following business purposes:

    • To provide information about Excelsa Digital’s services and solutions.
    • To tailor and enhance marketing communications based on user preferences.
    • To analyze and optimize sales, marketing, and client engagement strategies.
    • To respond to inquiries and support requests in a timely manner.
    • To comply with applicable legal and regulatory obligations.

    Who we share your data with

    Excelsa Digital does not sell personal information. However, we may disclose personal information under the following circumstances:

    • Service Providers: To trusted third-party vendors engaged in supporting our sales and marketing operations.
    • Business Partners: To strategic partners with whom we collaborate for business development purposes.
    • Legal and Regulatory Authorities: When required to comply with applicable legal requirements, enforceable governmental requests, or regulatory obligations.

    How long we retain your data


    If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

    What rights you have over your data

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    Where we send your data

    Visitor comments may be checked through an automated spam detection service.