When we set about developing our unique API Program approach a key component of our packages was always going to be security. Until now that topic has generally been focused on API Management functionality and access control components (IAM), as well as advice on...
How to use both a Domain Driven Design approach and achieve the benefits of API-Led Connectivity Our client engagements often start with the following question, “how do I determine which APIs to build, and in what order?”. The reason for the question is simple: they...
In the current frenzy over AI there has been lots of debate on the overhyped predictions that AI could make almost half of today’s jobs obsolete. The release of chatGPT has accelerated this conversation so obviously I was keen to find out if the work we do here at...
As anyone who has worked in financial services is aware, efficient KYC (Know Your Customer) processes are important for reasons including compliance, risk management and customer protection. It is also simply good business...
We are now several years into the rollout of the Consumer Data Right (CDR) initiative across the banking sector. Initially rolled out to the big four, it now includes the non-major banks who, in addition to providing product information, are enabling consumers to...
An effective integration strategy is core to any aspect of your digital transformation including any CX, Data, API programs. Whether providing a seamless customer experience across multiple platforms; insights for your business stakeholders on your customers or...
From the web services of SOA to the RESTful API approach of modern integration architectures and associated platforms the holy grail for CIOs and Architects has always been a successful re-use model to free up central IT resource and accelerate time to value Whilst...
Any digital strategy implementation will have APIs at its heart as the lingua franca for all the systems to connect and collaborate. However, as your organisation engages within the API economy, either consciously through buying software and building out APIs or...
The idea for Excelsa started to formulate when Paul and I were still at Salesforce. As Head of Customer Success for MuleSoft across the APJ region I had seen too many clients fail for reasons that were entirely predictable and preventable. Customers understood the...