Recently, I was lucky enough to present at API days in Singapore, where I heard a variety of speakers share how APIs are at the centre of their organisations digital strategy, enhancing customer experiences, saving operational costs and unlocking revenue growth. Great stories, but conversations in the coffee breaks and in 1:1 meetings paint a different story. Many companies are still struggling to achieve the promised benefits of APIs, and are finding that connectivity is just as hard today as it was 10 years ago. 

Why is this the case? In our experience, the root cause is that many organisations are still taking a piecemeal approach to their use of APIs, viewing them as purely technical components rather than strategic assets. This can lead to a variety of issues including not establishing the organisational structure or culture to support their APIs, which gradually lose their value over time due to neglect;  documentation is not updated; the platform is left to drop out of support, and no clear strategy is established for exploiting the often not insignificant investment in the APIs built and the platforms they run on. The easy answer is to blame the technology resulting in an action to go to market for the latest and greatest in API Management software and the cycle repeats itself. 

To fully unlock the potential that APIs can bring to your organisation a programmatic approach is required, one that spans both IT and Business, to ensure that your investments in technology meet customer needs. But where to begin? This is where an API maturity assessment can be valuable, in widening the lens from just the technology to all of the supporting systems and processes that are required to turn your APIs into strategic assets for driving digital transformation. Performing an API maturity assessment is akin to taking stock of your organisation’s readiness and capabilities in the realm of API management and utilisation. It provides invaluable insights into existing strengths, weaknesses, and areas for improvement, serving as a roadmap for optimising API initiatives and maximising their impact. 

A maturity assessment should cover all the four key elements required to provide direction in where to invest in uplifting your API capability: API Strategy, Organization and Culture, Technology, and API Community Engagement.

API Strategy

A well defined API strategy is essential for organisations looking to harness the full potential of digital transformation, innovation, and collaboration in today’s interconnected world. It provides a roadmap for leveraging APIs strategically to drive business outcomes, enhance agility, and stay competitive in an increasingly digital landscape. 

Assessing API maturity enables you to identify potential risks and vulnerabilities in your API ecosystem, such as security gaps, compliance issues, or scalability challenges. Addressing these risks early on minimises the likelihood of disruptions and protects your organisation’s reputation and assets.

Organisation & Culture

No organisation can deliver on its API strategy unless it has the right people, processes and importantly culture in place. An API maturity assessment will assist in pinpointing inefficiencies and redundancies in your API practices, allowing you to optimise resource allocation and streamline development efforts. This ensures that your organisation makes the most out of its API investments while minimising waste.


Investing in the right technology stack is critical for building and managing APIs effectively. This includes API management platforms, developer portals, security solutions, and integration tools. Embracing modern technologies such as microservices architecture, containerization, and serverless computing enables agility, scalability, and resilience in your API infrastructure.

API Community Engagement

Engaging with developers, partners, and other stakeholders is essential for fostering an active and vibrant API ecosystem. This involves providing comprehensive documentation, developer support, and access to sandbox environments for testing and experimentation. Creating opportunities for collaboration, feedback, and knowledge sharing enhances the value proposition of your APIs and accelerates innovation within the community.


Performing an API maturity assessment lays the foundation for a successful API journey by providing strategic direction, mitigating risks, optimising resources, and driving competitive advantage. By embracing a comprehensive API program approach that encompasses organisation and culture, API strategy, technology, and API community engagement, organisations can unlock the full potential of APIs and thrive in today’s digital economy. In our next blog we will be launching our version of an API Maturity assessment, including a free report on what steps to take to improve your API maturity. Please sign up here if you’re interested in being part of the beta rollout.

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